Customer sites
Incident Report for EasyWP
Resolved
The incident has been resolved. All services are online and operational.
Posted Jul 06, 2020 - 16:22 UTC
Update
SFTP and PHPMyAdmin functionality is restored. Websites are working fine, however may experience intermittent slowness. We are still monitoring the situation.
Posted Jul 06, 2020 - 14:55 UTC
Monitoring
A fix has been implemented and we are monitoring the results.

UPD: SFTP and PhpMyAdmin services are not reachable for some of the customers on the affected cluster and we are working on a fix
Posted Jul 06, 2020 - 12:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 06, 2020 - 11:17 UTC
Identified
The issue has been identified and a fix is being implemented

ETA 120 minutes
Posted Jul 06, 2020 - 10:14 UTC
Update
We are continuing to investigate this issue.
Posted Jul 06, 2020 - 09:14 UTC
Investigating
We experience temporary issues with one of our clusters.
Some websites might be unreachable or slow.

ETA: 60 minutes
Posted Jul 06, 2020 - 08:37 UTC
This incident affected: Customer sites.