We are glad to let everyone know that all the services are back to normal.
Nov 13, 13:26 UTC
dashboard.easywp.com, easywp.com and customer sites are up and running. We keep monitoring the situation.
New subscriptions can be purchased again.
Nov 13, 12:20 UTC
We are still working to restore all the services to normal. dashboard.easywp.com, EasyWP.com and some customer sites could still return errors. At the moment it is not possible to purchase new subscriptions.
Nov 13, 10:34 UTC
Service is returning to normal. EasyWP.com, dashboard.easywp.com and some customer sites might still be unreachable while we keep working on this. We will provide another update in 30 minutes.
Nov 13, 09:48 UTC
Engineers have isolated the root cause of the power issue occurring at our Phoenix datacenter. We are working to resolve this and bring all systems back online. In the process of this final work there is a possibility of additional disruptions occurring.
Nov 13, 08:19 UTC
EasyWP.com, EasyWP Dashboard and all customer websites are currently not reachable due to a power outage affecting our datacenter in Phoenix. Namecheap datacenter operators are working hard to fix the issue. We apologize for the inconvenience and we will provide updates here.
Nov 13, 06:54 UTC